Automated Voice Message
Information dissemination, reaching out to large masses, within the shortest possible time is the need of today’s time. When the government, enterprises or any entity wants a system to voice out their product, services or any information to their own customers or prospective customers, then automated voice messaging is the best way to accomplish the very objective.
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Use Case
- Reminder calls to patients for medication.
- Collectionreminder for timely payments and avoidance of late payment charges.
- product promotions.
- Loyality Programs.
- Welcome Calls.
- OTP Calls.
Capabilities
- Parahit’s existing infrastructure is capable to dial out 10 million calls in day
- Real time performance status for as many as 10 million calls is the competitive edge Parahit’s automated voice messaging system has.
- Any level of IVR can be created from drag and drop IVR tool.
- Whether it is web service (xml, http, https) or system file upload for dial out, our application gives a seamless UI to manage and monitor the process
- We understand the need of engaging with the customer(s) on real time with a customer success representative, so the system easily facilitates such requirements.
- Automatic retry and attempt management is intelligently handled by the system for unsuccessful calls, without any user level interventions
- Promotional calls are to be in compliant with the telemarketing regulations. We ensure that no DND registered subscriber(s) is bothered through our system.
- Each process has its specific needs, we allow users to schedule all their campaigns and processes accordingly. Even a specific number or set of numbers for the same or variable information can be reached out for the arranged schedule.