Outbound Dialer 
Predictive Dialer 
On Cloud 
Progressive/preview Dialer 
In-Premise 
Voice Logger 
IVR/Smart ACD 
Inbound Dialer 
Blended Dialer 
iLead 
Miss Call 
Automated Voice Message 
Promo/Trans Email 
ConnectU 
Audio Confrence 
Promo/Trans SMS 
Cloud Telephony 
24x7 Support Service 
Consulting Service 
Custom Development 
IVR/Smart ACD
Give your business a professional look by investing in a technology that replaces a receptionist and thus, helps reduce operational cost. The Interactive voice response service of galaxy+ directs the customer to reach the right department and also makes agents more productive by providing important and timely customer information at their fingertips, as a result, promoting happy customers. Whereas, Automatic Call Distributor (ACDs) add up to the value of any company by streamlining business processes and improving customer communication where the customers will benefit from a seamless and consistent experience and agents will benefit from more effective call routing. Hence, the mixture of two, intelligently route calls within a company, thereby getting a huge ROI on the sound investment.
