Outbound Dialer 
Predictive Dialer 
On Cloud 
Progressive/preview Dialer 
In-Premise 
Voice Logger 
IVR/Smart ACD 
Inbound Dialer 
Blended Dialer 
iLead 
Miss Call 
Automated Voice Message 
Promo/Trans Email 
ConnectU 
Audio Confrence 
Promo/Trans SMS 
Cloud Telephony 
24x7 Support Service 
Consulting Service 
Custom Development 
Predictive Dialer
An easy to install and configure outbound calling software that dials more than one number for one agent depending upon the connectivity ratio. The predictive dialer service of Galaxy+ increases the caller productivity and also screens out no-answers, busy signals, answering machines and disconnected number. It dials multiple numbers at one time. The agent will immediately be connected to a new customer when they hang up their previous call. The dialer also predicts the percentage of calls that go unanswered in a particular call list, and dials numbers more aggressively as needed. With a predictive dialer, very little time is spent between calls at all and agent talk time is maximized.
