Outbound Dialer
In today’s competitive world, companies want to make contact with their customers on a regular basis and for that purpose they prefer outbound dialing which is a low cost software that reaches out to the customers by easily connecting the outbound calls to the call centre agents on behalf of his clients that eventually results in accelerating the agent productivity by maximizing the amount of connections, agents can make with customers.
Galaxy+ offers a range of alterable dialers that corresponds to all your business requirements. While the predictive dialer eliminates the dead time of ringin and thus, a most time efficient manner for calling, preview dialer let the caller carefully preview customer information before dialing out, whereas a progressive dialler is the most effective method for connection calling to reach out to the customers in a shorter period. From tracking your calls in a smarter way to generating more leads and to call your list faster, outbound dialer carries out everything.